Employees crying sick after Anzac Day to cost Aussie Business at least $36 million

The NSW Business Chamber predicts that about 173,000 Australians will pull a "well-known and obvious scam" by taking this Friday off after the Anzac Day holiday. 

Australia celebrates Anzac Day on Thursday April 25th

"It's amazing how many people get 'sick' on a Friday after a public holiday so they can create a long weekend," CEO Stephen Cartwright said in a statement on Friday. His advice to employees who want some extra time off is to plan ahead and talk to their supervisor or manager about booking annual leave*.


In dealing with unplanned absence, it is important for organisations to establish an absenteeism policy and make all employees aware of its content. A company can also gain significant insight into their operation by examining their workforce’s attendance and absenteeism information. 

If the business is small in size they may be able to track employee absenteeism manually. For larger companies this may not be an option, therefore they need to ensure that they implement a time and attendance tracking system that can: 

• Keep an accurate count of individual employee absences 
• Tabulate all employee absenteeism totals 
• Calculate the financial impact that these absences have on the business 
• Detect patterns where absences are particularly high 
• Differentiate between various types of absences 

The Mitrefinch Time and Attendance system can report on an unlimited number of absence codes. Each code represents a type of absence such as annual leave, personal day, sick certified, sick uncertified and bereavement, amongst others.

In addition, managers can keep a check on the percentage of absenteeism by employee, site, location, department and company on a whole, and then determine if an employee is above or below a plant or department average of absenteeism – and take appropriate action. 

The Mitrefinch Time and Attendance system includes a host of other features to assist with absence management and holiday planning including Leave Slots and Self Service tools. 

Leave Slots enable you to limit the number of staff that can book leave on a particular day, ensuring you have the right staffing levels to meet customer or production demands. Web-based Self Service tools make it easy for employees to view their leave balances and book time off, while supervisors can quickly approve or deny requests. 

Continue to our website to find out more information about automated time and attendance systems and absence management. 

*Read the full article on news.com.au

Effective Easter Holiday Planning with an automated Workforce Management System

Each year, the Easter holiday period raises a number of different workforce and payroll issues for organisations, representing a demanding time for HR and Payroll professionals across the country. 

Happy Easter from the team at Mitrefinch!

Common issues range from an increase in levels of absenteeism, a rise in the number of annual leave applications, and questions regarding the day or days that have been declared a public holiday by the respective state or territory government. 

As an employee or employer, you need to know your entitlements and obligations for public holidays during the Easter holidays. 

This year the following days are public holidays under the National Employment Standards: 

Friday 29 March 2013 (Good Friday) and Monday 1 April 2013 (Easter Monday) 
*Note: Saturday 30 March and Sunday 31 March are also public holidays in some states and territories in Australia. 

In relation to pay rates, casual employees aren’t entitled to be paid for a day off for a public holiday. Part-time and full-time employees who get the public holiday off are generally entitled to be paid their base rate of pay for the hours they would have ordinarily worked. 

Some employees are entitled to be paid a higher rate (penalty rates) when they work on a public holiday. Whether or not an employee is entitled to penalty rates depends on a number of things, including the industry and the job. 

Visit Fair Work Australia online for more detailed information. 

For Mitrefinch Time and Attendance System users we help reduce the extra pressure normally suffered by HR and Payroll professionals around the Easter holiday period with the following functionality: 

Award Interpretation: Automate all your payroll calculations, manage different pay and penalty rates associated with the holiday period, and import this information direct to payroll – reducing data entry, saving you time and reducing the potential for payroll error. 

Self Service Tools: Employees can check their Annual Leave Balances and Request Annual Leave, while Supervisors can check off anomalies and approve/reject Leave Requests via the web or a web-enabled mobile device. 

Leave Slots: Supervisors can limit the number of employees that can be off on a given day; employees cannot request Annual Leave once the limit has been reached. This feature is particularly useful in times of high demand for holidays like Easter or in the run up to and during the Christmas Break, as well as times of heightened production/activity. 

Group Absentee Profile: Allows employees to view Leave Slots and whether the allocated limit has already been reached, preventing them from generating requests for leave. Managers can also enforce minimum notice periods for absence, and set minimum or maximum length for leave. 

With all your workforce management needs automatically taken care of, all you need to do is sit back, relax and enjoy all those Hot Cross Buns and chocolate treats!

Up to 173,000 Aussies planning a sick day today - things may be a little quiet around your workplace!

Aussie Aussie Aussie, Oi Oi Oi!

With Australia Day falling on Saturday this year, Monday is regarded as a public holiday. And as a result the NSW Business Chamber, warns that this Friday (today!) employers will encounter some additional 173,000 sick days, at a cost of $36 million, as many employees plan on enjoying  an unofficial extra long weekend.

As reported on HC Online, the peak business body advises employers to take a tough stance on the act of “chucking a sickie”, and communicate that such unplanned absence can have a detrimental effect on productivity. 

“It's amazing how many people get 'sick' the day before a long weekend, but it's an obvious stunt that only serves to damage personal reputations and morale in the workplace," CEO Stephen Cartwright said.

Employers are encouraged to communicate a willingness to approve leave requests either side of the long weekend where possible, he said, as this can greatly reduce ‘sickies’ taken. 

Generally when employees are aware of their annual leave entitlement and if they have a substantial number of days stockpiled, they will be more likely to use this rather than feeling like they need to use a sick day instead.

An automated time and attendance management system, with EmployeeSelf Service (ESS) functionality empowers your staff to check their own leave records and entitlements, and request/book leave online without having to converse with their supervisor or HR.

In addition, by maintaining a central repository of all employee leave records, a time and attendance management system monitors and record patterns of absenteeism, sick leave, and productivity, enabling you to identify any particular patterns or sudden unexplained changes.

A time and attendance solution can also help you to effectively manage your organisation’s leave and holiday planning processes by:

• Calculating leave eligibility based on an employee’s hours worked and hire date
• Generating real time absence management and vacation planning reports
• Creating work schedules that take in account employees on leave, thus ensuring you have sufficient cover to meet customer or project demands and deadlines

So if you want to enjoy your Australia Day festivities without having to worry about the effects of unplanned absence, contact Mitrefinch on 1300 884 831 or visit www.mitrefinch.com.au to find out more about effective Absence Management and Time and AttendanceTracking.

Source: HC Online

Are you on holidays? Are your employees on leave?

In Australia, January is usually regarded as peak holiday season with many taking full advantage of the summer sun, school holidays, and enjoying an extended break from work. 

However many employers and employees can be unsure of their annual leave rights and obligations.  

Annual leave entitlements form part of the National Employment Standards (NES) with all employees (except casual employees) paid annual leave based on their ordinary hours of work. 

Fair Work advise that an employee’s entitlement to annual leave under the NES accrues progressively during a year of service according to their ordinary hours of work and accumulates from year to year. 

On termination of employment an employer must pay an employee for any untaken annual leave which has accrued. Leave continues to accumulate while employees are taking paid annual leave and paid personal leave. 

For more details on the NES and Annual Leave Rights and Obligations visit Fair Work online.

A time and attendance software system can easily manage and track absence and leave. Web-based self-service functionality also enables employees to check their own attendance information such as flexi-time balances and entitlements, absence history and planned leave etc…without having to consult HR 

An automated time and attendance management system can help you effectively manage leave and the holiday planning processes by: 

• Keeping a central repository of all employee leave records, keeping track of all leave types such as Holiday or Personal leave 
• Calculating leave eligibility based on an employee’s hours worked and hire date 
• Creating work schedules that take in account employees on leave, thus ensuring you have sufficient cover to meet customer or project demands and deadlines 
• Generating real time absence management and holiday planning reports 

In addition, Employee Self Service functionality empowers your staff to check their own leave records and entitlements, and request/book leave online without having to converse with their supervisor or HR. 

Want to find out more? If you would like find out more about effective Leave Management and Holiday Planning contact Mitrefinch today on 1300 884 831 (+61 2 8762 7888) or email sales@mitrefinch.com.au

Is stockpiled Annual Leave an issue for your Organisation?

According to the latest Government figures, Australian workers have accumulated a staggering 129 million days of annual leave worth up to $40bn in wages*.

While this means a lot of overdue holidays, it can also represent a huge liability on the balance sheet for many organisations, and employers should take action and encourage employees to redeem accumulated annual leave as we approach the Christmas and Summer holiday season.

Interestingly, HC Online also report that a global study by travel website Expedia show that Australia is the fifth most holiday-deprived nation, and Australian workers are reluctant to take all of their leave due to the uncertain economic outlook and uncertainty over how their employer will react to their request. 

This is particularly important when you consider that, employees who don’t take annual leave can often demonstrate higher levels of depression or anxiety-related stress compared to those who do take their holidays. 

The “No Leave, No Life” campaign supported by Tourism Australia, provides organisations with helpful resources to tackle the issue of stockpiled annual leave. The campaign website features an employer toolkit with a series of modules and practical case studies to assist with implementing a successful annual leave program. 

Do you know how much annual leave your workers have accumulated?

An automated time and attendance management system can help you effectively manage leave and holiday planning processes by:

• Keeping a central repository of all employee leave records, tracking all leave types such as Holiday or Personal leave
• Calculating leave eligibility based on an employee’s hours worked and hire date
• Creating work schedules that take in account employees on leave, thus ensuring you have sufficient cover to meet customer or project demands and deadlines
• Generating real time absence management and holiday planning reports 

In addition, Employee Self Service functionality empowers your staff to check their own leave records and entitlements, and request/book leave online without having to converse with their supervisor or HR.

Want to find out more?

If you would like find out more about effective Leave Management and Holiday Planning contact Mitrefinch today on 1300 884 831 (+61 2 8762 7888) or email sales@mitrefinch.com.au

*Source: HC Online - No winners when it comes to untaken leave 

Also see our previous Blog Post “No Leave, No Life”

Employers 'failing to grasp extent and cost of staff absences'

Employers could struggle to make improvements to their absence management practices by failing to recognise the true impact that staff sick leave has on their organisation. 

A study by Aon Hewitt has found that many organisations are unaware of how many working hours are lost through staff absences and how much this could be costing their business.

A poll of 185 employers in the UK, representing a combined workforce of 650,000 employees, revealed that 32 per cent of businesses do not know how many days employees are absent through sickness annually, while of those who could give a figure, 60 per cent were not very confident of its accuracy. 

Furthermore, more than half of the respondents said they do not measure the total cost of employee health issues, including absences, while 14 per cent did not know whether their organisations measured costs relating to health. 

James Kenrick, healthcare consultant at Aon Hewitt, said that employers who fail to report on these type of measures are likely to find it hard to improve on the way they handle staff absences. 

"There is a widespread lack of knowledge among the UK's employers about levels of absence through sickness and the wider costs of healthcare. This suggests a lack of focus on absence rates and on health generally," he said. 

"It is clear that there is a need for healthcare measurement and for tangible improvement on the current situation - but without an accurate picture of sickness absence and healthcare costs, employers will struggle to make and measure improvements." 

The survey also suggested that a lack of integration between absence management and healthcare strategies could be compounding the issue. With 13 per cent of those polled revealing that they view the components of their benefits programme completely separately from staff absences, while 36 per cent said they are only loosely related. 

"In our experience, once management is aware of high sickness rates and the corresponding costs, it takes only a modest degree of intervention to bring rates down swiftly," added Mr Kenrick.

An Employee Time and Attendance system is a powerful tool for analysing and managing employee time and attendance.

By recording unplanned absences, holidays and other leave (compassionate, parental etc...), a Time and Attendance system builds a complete Employee Absence Profile which can be viewed on a weekly, monthly, or annual basis. While a Group Absence Profile allows you to analyse absence for a specific team, department or site.

By measuring the work absences of individual employees a Time and Attendance system can identify how these absences impact the organisation’s overall productivity, while real-time colour-coded reporting allows supervisors and managers to quickly identify potential problem areas and plan work schedules according to available resources, skills sets etc…

If you’d like to find out more about how an automated Time and Attendance system can reduce your company’s absence rates and boost productivity contact Mitrefinch Employee Management today on 1300 884 831 (Australia) or 09 363 9557 (NZ).

Our Free Guide to Choosing a Time and Attendance system is also available for download online.

No Leave, No Life - Stockpiled leave is unhealthy for your business

Did you know that Australian workers have amassed 129 million days of annual leave worth up to $40bn in wages? What effect could this be having on your bottom line?

 

An article on HC Online this week warns that, excessive amounts of stockpiled leave can be a huge liability sitting on the balance sheet for employers – with Andrew McEvoy, Tourism Australia’s Managing Director, advising that it’s well worth planning for and addressing the challenges associated with accumulated annual leave.

This is particularily important when you consider that, employees who don’t take annual leave can often demonstrate higher levels of depression or anxiety-related stress compared to those who do take their holidays*.  

McEvoy advises that, “there are easy-to-implement methods employers can use to encourage a leave-taking culture, with clear benefits to be gained such as building and engaging with a productive employee community.”

The “No Leave, No Life” campaign championed by Tourism Australia, allows enables organisations to tackle the issue of stockpiled annual leave. The campaign website features an employer resources toolkit with a series of modules and practical case studies to assist with implementing a successful annual leave program. 

Some of the key focus areas include:

• Identifying challenges facing management such as pressure to meet targets, lack of reporting, competing priorities 
• Recognising the barriers to leave-taking and prioritising leave-taking policy in the workplace 
• Integrating leave-planning into current processes to ensure adequate coverage 
• Engaging employees – CEO, management and HR commitment is critical to success 
• How to set objectives and review regularly 
• Considerations to keep in mind when encouraging leave – compromise with employees on leave-taking within the context of your plan to ensure acceptable outcomes for employees and management 
• Developing a holiday-planning checklist to help staff better manage their departure from and return to work 
• Points to help managers look at how to measure the success of their annual leave policy

For more information on “No Leave, No Life” and access to employer resources visit: http://noleavenolife.com/employer/

Do you know how much leave your employees have stockpiled?

An automated time and attendance management system can help you effectively manage leave and holiday planning processes by:

• Keeping a central repository of all employee leave records, tracking all leave types such as Vacation/Personal leave 
• Calculating leave eligibility based on an employee’s hours worked and hire date 
• Generating real time absence management and vacation planning reports
• Creating work schedules that take in account employees on leave, thus ensuring you have sufficient cover to meet customer or project demands and deadlines

In addition, Employee Self Service functionality empowers your staff to check their own leave records and entitlements, and request/book leave online without having to converse with their supervisor or HR.

Want to find out more?

If you would like find out more about effective Leave Management and Holiday Planning contact Mitrefinch today on 1300 884 831 or email sales@mitrefinch.com.au

* Dr Peter Cotton, Medibank Health Solutions Director

Minimising the Festive Frenzy with a Time Management System (Part 3)

In this, the third and final instalment of our mini Christmas-themed series, we take a look at how an automated Time and Attendance System can alleviate panic and stress in your HR department.  

 

With the Christmas and Summer holiday season well and truly upon us, HR departments across the country are being bombarded with various requests for time off.

How your business deals with these requests can make a big difference to your bottom line - as well as your HR team's wellbeing!

An automated Time and Attendance System, with Employee Self Service functionality, empowers your staff to manage their own time and attendance in a controlled, accessible and efficient way.

Employees can also view their accrued leave, entitlements, and request updates to their personal records without having to bother the HR department.

A web-based interface could be customised to suit the needs of your complete workforce, handling remote clocking in from desktop PCs, laptops and the latest smart phones. This would allow staff to clock in/out and on/off tasks, appointments and projects, regardless of their physical location.

Leave Slots are an innovative holiday planning feature now available in the latest release of Mitrefinch’s Time Management System.

This new functionality enables managers and supervisors to limit how many employees can be off on a given day or time period - averting potential staffing shortfalls and ensuring you have sufficient staff on hand during times of increased demand – think December 26^th for those in the hospitality and retail sector!

Employees can view available Leave Slots online and they will be unable to request leave once the limit has been reached – hence HR won’t need to deal with multiple requests from staff on what days are available etc...  

In a nut (cracker) shell, Employee Self Service is ultimately designed to make your business more profitable and your HR team more efficient.

To find out how, please visit www.mitrefinch.com.au or call +61 2 8762 7888 and put improved Employee Management on your Christmas Wishlist today!

Fair Work Ombudsman awards Wollongong truck driver $11,500

Payroll News reports that a truck driver in Wollongong has been back-paid $11,500 following an investigation from the Fair Work Ombudsman.

Following a complaint lodged by the employee, Fair Work inspectors contacted the driver’s employer to clarify its obligations. The driver was subsequently back-paid three weeks’ sick leave and termination pay.

Fair Work Ombudsman Executive Director, Michael Campbell, advised, “We have a flexible, fair approach and our preference is always to work with employers to help them resolve any non-compliance issues we identify.”.

He added that the Agency places a strong focus on educating and assisting employers to understand and comply with workplace laws.

The business in question has now put processes in place to ensure the mistake is not repeated.

So how can other businesses ensure they don’t make similar mistakes?

Small to medium-sized businesses without dedicated HR staff can ensure they are better equipped to manage employees by using free employment documentation templates available through the Fair Work Ombudsman’s website.

A series of Best Practice Guides have also been developed by the Fair Work Ombudsman to assist employers make better use of the provisions of the Fair Work Act and better understand other aspects of workplace laws.

These guides cover work and family, consultation and co-operation, individual flexibility arrangements, employing young workers, gender pay equity, small business, workplace privacy, managing underperformance, effective dispute resolution, parental leave and improving workplace productivity in bargaining.

Businesses can also benefit from implementing an automated Employee Time Management System, which records employee attendance as well as automatically calculating specific pay scales, modern awards, pay penalties and overtime rates. This information is then uploaded directly to the organisation’s payroll system – enhancing the efficiency and accuracy of the pay run.

Real time Absence Management reports also allow management to view the Annual Leave and sick leave taken by employees to date, while Employee Self Service functionality enables staff to view accrued leave and request holidays with the click of a mouse.

For more information download Mitrefinch’s Free Guide to Implementing a Time and Attendance System. Alternatively feel free to call 1300 884 831 or email sales@mitrefinch.com.au to discuss in more detail.

Read the full article on Payroll News: http://www.payrollnews.com.au/AnnouncementRetrieve.aspx?ID=50565

A typical day in the life of a HR Professional

Just another day at the office....

You arrive at work, full of a positive energy after the extra long Easter Break - you’re focused, motivated, and ready for today’s challenges.

So far, so good!

8:52am You’ve just opened your inbox – 52 emails, most of them flagged as ‘urgent’ – better get some caffeine into your system.

9:07am Brett from one of the Production Lines has rung in sick. That’s the 5th time within the past 3 months. His Supervisor believes he is deliberately “chucking sickies”, particularly as it’s the day after a public holiday weekend, and wants to start an investigation. He has asked for your advice and Brett’s absence data for the past year.

9:20am You begin researching Brett’s absence documentation. There is a mountain of files and archived emails to go through.

9:45am John from Sales sends you an email, he wants to know his Annual Leave Balance and would like to request a day off on May 2nd.

10:00am You’ve just received an email from a Forklift Operator who hasn’t been paid for his overtime last month.

10:20am A phone call from Jane in Sales enquiring about her Paid Parental Leave entitlements. It's a compulsory obligation for employers to process these payments from 1 July 2011. Need to make sure we fully understand our obligations to both employees and Government.

10:30am Kate from Finance has just handed in her notice, she’s off on a round the world trip and hopes to settle in the UK for a few months. Need to start recruiting ASAP and organise a reference letter for Kate.

11:00am You finally get around to making a start on this month’s payroll which needs to be complete by Friday.

11:15am You can’t focus on payroll as you’ve just had a phone call from a Production Manager informing you that three staff from his department were late today causing a significant delay in an order delivery. Need to look at revising corporate procedures for dealing with lateness.

12:00noon No time for a full lunch break, as you still need to check all your files to find Brett’s absence documentation.

1:00pm Still searching! More new emails and requests to deal with and you’ve had to answer at least 5 phone calls from recruitment agencies.

2:00pm Eventually you get around to the payroll run again. Only 2.5 days left and a number of spreadsheets to go through, as well as taking account of all the Public Holiday penalty rates.

It looks like it's going to be another late evening…

Sound familiar? Then stop pulling your hair out and think about a solution!

A robust Time and Attendance and HR system supports hardworking HR professionals, like you, by monitoring the working time of your employees and automate time consuming administrative tasks, in turn enhancing productivity and providing necessary up-to-the-minute information and reports on employee absence, annual leave entitlements, attendance records etc...

In addition, by eliminating the manual calculation of working hours, an effective Time and Attendance System will greatly minimise the administrative workload involved with payroll processing and help you gain peace of mind regarding compliance with workforce regulations and award entitlements.

An Employee Self Service module would allow your staff to manage their own attendance and holiday information in a controlled, accessible and efficient way. Employees could simply access the system online to view remaining leave, entitlements, and request updates to their personal records without having to bother you or your team.

In addition, all your employee data, files and correspondence are centrally stored, making the filing and retrieving of vital information quick and easy to manage. This information can in turn be used to run reports on past and present data, such as training and development requirements.

Want to find out more?

Stop sacrificing your lunch break to deal with HR issues, download our Free Guide on how to choose the right Time and Attendance System today.

Or feel free to call us on 1300 884 831 or email sales@mitrefinch.com.au to discuss your particular needs in more detail.

Easter Holiday woes for HR and the Payroll Office

Each year, the Easter holiday period raises a number of different employment issues for employers and represents a demanding time for HR and Payroll departments across the country.

Common issues experienced range from an increase in levels of absenteeism among employees, a spike in the number of annual leave applications as this period coincides with the school holiday break, and questions regarding the day or days that have been declared a public holiday by the respective state or territory government.

And as if things weren't complicated enough, this year Easter Monday and Anzac Day both fall on the same day (Monday, 25 April). Nevermind the current NAB problems that may also be reeking havoc with your payroll payments!

According to the NSW Business Chamber, an employee’s entitlement to a public holiday is derived from the Fair Work Act 2009, the relevant state or territory public holiday legislation, the applicable modern award or enterprise agreement, or the employee’s contract of employment.

Easter Public Holidays

To help clear up the confusion below are the days listed by the Act as public holidays for this Easter period, as well as the public holiday declared by the relevant state and territory government as a public holiday for that particular state or territory:

*Good Friday, 22 April - all states and territories

*Easter Saturday, 23 April – all states and territories (except South Australia and Western Australia)

*Easter Sunday, 24 April – New South Wales only

* Anzac Day, Monday, 25 April – all states and territories (except Victoria – observed on Tuesday, 26 April)

* Tuesday, 26 April (Easter Monday) – all states and territories (except Tasmania)

Easter School Holidays

In addition, the following are the listed school holidays over the Easter period in each state and territory

New South Wales and Victoria: Saturday, 9 April – Tuesday, 26 April

Queensland, South Australia and ACT: Saturday, 16 April – Sunday, 1 May

Western Australia: Wednesday, 20 April – Wednesday, 4 May

Tasmania: Friday, 22 April – Sunday, 1 May

Northern Territory: Friday, 22 April – Tuesday, 26 April

Thankfully help is at hand!

For our Mitrefinch Time and Attendance System users we can help reduce the extra pressure normally suffered by the HR and Payroll Office around this period with the following functionality:

Employee Self Service: Employees can check their Annual Leave Balances and Request Annual Leave without having to annoy the HR department

Leave Slots: Allows management to limit how many employees can be off in one day, employees cannot request Annual Leave once the limit has been reached. This feature is particularly useful in times of high demand for holidays like Easter or in the run up to and during the Christmas Break, as well as times of heightened production/activity i.e. January Sales for Retail

Group Absentee Profile: Allows employees to view Leave Slots and whether the limit has already been reached, stopping them from generating requests for leave

Absence Profile: Allows Management/supervisors to enforce minimum notice for absence, and enforce minimum or maximum length for absence

In addition, our powerful Time and Attendance system automates all the payroll calculations , managing all the different pay and penalty rates associated with the holiday period, this information can then be imported to your payroll system – reducing data entry, saving you time and reducing the potential for payroll error.

All you need to do now, is sit back, relax and enjoy all that Easter chocolate!