Festive Workforce Management: Leave and Absence Management

In Australia, the combination of Christmas, the School holidays and Summer generally means HR departments across the country are being bombarded with various requests for time off. 

Give your HR Department the gift of Employee Self Service!

How your business deals with these requests can make a big difference to your bottom line - as well as your HR team's mental wellbeing!

A Workforce Management system, with Employee Self Service functionality, empowers your staff to manage their own time and attendance in a controlled, accessible and efficient way.

Employees can view their accrued leave, associated entitlements, and request updates to their personal records without having to bother the time-poor HR department.

A web-based interface could be customised to suit the needs of your complete workforce, handling remote clocking in from desktop PCs, laptops and smart mobile phones. This would enable staff to clock in and out or on and off tasks, appointments and projects, regardless of their physical location.

In the event that department managers are on leave, they can ‘escalate’ their responsibilities regarding approving/declining holiday requests to other supervisors. This ensures that any holiday-related issues are resolved without delay.

Absence Management functionality allows managers or supervisors to enforce minimum notice for absence, and enforce minimum or maximum length for absence – which can be particularly relevant for this time of year – as you need to ensure you have sufficient staff on hand to manage production or customer demands.  

To facilitate improved Absence Management, Mitrefinch have introduced “Leave Slots” into their Time and Attendance System (Mitrefinch TMS).

Leave Slots give managers and supervisors the ability to limit how many employees can be off on a given day or time period - averting potential staffing shortfalls and ensuring you have sufficient staff on hand during times of increased demand – like the  January Sales period for those in the retail industry.

Employee Self Service allows staff to view available Leave Slots online – they will be unable to request leave once all available Leave Slots have been allocated – hence HR won’t need to deal with multiple requests for leave availability etc... 

To find out more about Absence Management, Leave Slots and Employee Self Service visit Mitrefinch online or call 1300 884 831 (+61 2 8762 7888) and put improved Employee Time Management on your Christmas Wishlist today!

Festive Workforce Management: Managing Public Holidays

While Christmas is generally regarded as a holiday for most, there are a number of industries that will require staff to work across some or all of the public holidays. 

Image courtesy of Fair Work Australia

Managing public holidays and associated pay rates over the festive period can be quite confusing – in particular for organisations who operate nationally – as some Australian States and Territories adopt slightly different arrangements. For example, in South Australia, part-day public holidays have been declared from 7pm - midnight on Christmas Eve and New Year’s Eve. 

Employees also have workplace entitlements on public holidays, regardless of whether they work or not. Fair Work Australia advises that minimum wages for working on public holidays depend on a number of things, including the industry you work in and the work you do. 

Under many awards and agreements, an employee who works on a public holiday may receive a penalty rate or loading for the hours worked, be provided with time off instead of payment of penalty rates, or receive equivalent time added to their annual leave balance. 

Fair Work also advise that an employee's roster can't be changed to avoid the payment for a public holiday if the employee doesn't work. 

Useful Links: 

• What Employees Get on Public Holidays 
• Christmas and New Year Public Holiday FAQs
• Annual Shut Down FAQs

Regardless of the State or Territory you operate in, a Time and Attendance system can take the stress out of employee allowances and entitlement calculations via inbuilt Award Interpretation functionality. 

Award Interpretation enables you to easily calculate base and overtime pay, weekend and public holiday penalties, as well as leave loading and shift penalties, ensuring consistent application of your business rules. A direct interface to your external payroll application further reduces payroll administration and the potential for costly payroll errors. 

Current Mitrefinch TMS users can easily configure their Time Management System (TMS) to process Public Holidays – for assistance contact Mitrefinch Support. 

If you are still processing your payroll manually and would like to put improved Workforce Management and automated Award Interpretation on your Christmas Wish List contact us via email (sales@mitrefinch.co.au) or call +61 2 8762 7888.

Minimising the Festive Frenzy with a Time Management System (Part 3)

In this, the third and final instalment of our mini Christmas-themed series, we take a look at how an automated Time and Attendance System can alleviate panic and stress in your HR department.  

 

With the Christmas and Summer holiday season well and truly upon us, HR departments across the country are being bombarded with various requests for time off.

How your business deals with these requests can make a big difference to your bottom line - as well as your HR team's wellbeing!

An automated Time and Attendance System, with Employee Self Service functionality, empowers your staff to manage their own time and attendance in a controlled, accessible and efficient way.

Employees can also view their accrued leave, entitlements, and request updates to their personal records without having to bother the HR department.

A web-based interface could be customised to suit the needs of your complete workforce, handling remote clocking in from desktop PCs, laptops and the latest smart phones. This would allow staff to clock in/out and on/off tasks, appointments and projects, regardless of their physical location.

Leave Slots are an innovative holiday planning feature now available in the latest release of Mitrefinch’s Time Management System.

This new functionality enables managers and supervisors to limit how many employees can be off on a given day or time period - averting potential staffing shortfalls and ensuring you have sufficient staff on hand during times of increased demand – think December 26^th for those in the hospitality and retail sector!

Employees can view available Leave Slots online and they will be unable to request leave once the limit has been reached – hence HR won’t need to deal with multiple requests from staff on what days are available etc...  

In a nut (cracker) shell, Employee Self Service is ultimately designed to make your business more profitable and your HR team more efficient.

To find out how, please visit www.mitrefinch.com.au or call +61 2 8762 7888 and put improved Employee Management on your Christmas Wishlist today!

Minimising the Festive Frenzy with a Time Management System (Part 1)

With the festive season almost upon us, many organisations are beginning to feel the effects of increased pressure and activity. In addition, resourcing challenges, managing multiple requests for annual leave, and allowing for public holidays and penalty rates, can all contribute to high levels of stress within your Operations and HR department!  

Over our next three blog posts we will look at the different areas where an effective Employee Time ManagementSystem can help ensure that you have a hassle free run up to the holidays!

First up is employee scheduling and ensuring you have the staff on hand to meet customer or production demands.

An automated time and attendance system, with scheduling capabilities, enables you to roster staff to fixed and flexible shifts according to predefined budgets. Any subsequent roster changes will trigger a notification if the shift is in danger of exceeding budget. By looking back over previous year, you can also schedule staff numbers to mirror forecasted customer numbers over the holiday period, or ‘on-the-fly’ to meet emergency requirements.

A number of workforce management systems also allow you to create groups or pools of available employees to help with scheduling multiple departments or stores. Casuals or agency staff can nominate themselves as being available to work for certain times of the week, and can be rostered on by supervisors to assist with filling positions or vacant shifts. A notification is then sent direct to the employee so they are aware that they have been included in the shift.

With many organisations (particularly in Retail and Hospitability), relying on casuals to provide the extra manpower required to operate effectively over the holiday period, they will need to be closely monitored to ensure they are serving their purpose. If they are late, taking long breaks or chucking sickies, you run the risk of having to pay permanent employees overtime as they may be required to cover and work extra hours. An automated Time and Attendance system, provides supervisors with an insight into how their casuals are performing, enabling them to address any issues before it affects your bottom line.

If you’d like to find out more about how an automated Time and Attendance system can help contain your Festive stress levels  contact Mitrefinch Employee Management today on 1300 884 831 (Australia) or 09 363 9557 (NZ).

Our Free Guide to Choosing a Time and Attendance system is also available to download online.