Melbourne Cup Day brings with it Sickies and Long Lunches

The Melbourne Cup carnival is in full swing, with many organisations across Australia busy planning themed lunches and office sweep stakes ahead of tomorrow’s big race. 

However legal experts are advising employers to have all the right policies in place before Cup Day to avoid getting caught out. 

Joydeep Hor, managing principal, at People + Culture Strategies, explains that it doesn't matter whether you decide to have a half-day or not: you need to set expectations for all staff so there's no disappointment or confusion on the day. 

“Issues have arisen in the past for some of our clients where their staff assume they have the rest of the afternoon off, when in fact they are required in the office”. He also added, "There are plenty of complications regarding the consumption of alcohol and the risk of inappropriate behaviour, the disclosure of corporate information." 

Hor recommends that businesses spend some time setting guidelines for all staff about whether or not they should come back to work, if alcohol can be consumed, and any other related topics. 

Despite it been a Public Holiday in Melbourne, Victorian employers have raised concerns about the tendency for workers to call in sick on the Monday before Cup Day - giving them an extra long weekend. 

While the majority of employees take a legitimate four-day weekend by applying for leave in advance, employers have also experienced a significant increase in unplanned absences or sickies on the day. For example, figures by absence management company Direct Health Solutions predict that there will be a 20-25 per cent spike in absences from work nationally tomorrow. 

The impact of staff taking a ‘mass sick day’ on a business is significant in terms of financial costs and lost productivity. Where possible, employers should encourage staff to use up any stockpiled leave if they are planning on taking an extra-long weekend. 

DHS chief executive Paul Dundon reports that sick leave costs us about $30 billion a year. "It seriously reduces service levels and causes a big disruption by affecting those who do show up." 

People working in call centres and manufacturing and production industries are most likely to chuck a sickie. 

Dundon acknowledges that the risk of being short-staffed can be minimised on Melbourne Cup Day if businesses host special activities or a luncheon.

Alcohol and drug use costing Australian businesses $5.2 billion a year in lost productivity and absenteeism

A new academic paper written for the Australian Drug Foundation has found that alcohol and drug use is costing Australian businesses $5.2 billion a year in hidden lost productivity and absenteeism.

The paper entitled, “Workplace Alcohol and other Drug Programs: What is Good Practice?” estimates the annual cost of absenteeism due to alcohol alone to be close to $1.2 billion.

Australian Drug Foundation Head of Workplace Services, Phillip Collins, explains; “The costs of lost productivity or absenteeism due to alcohol and other drugs are well hidden in most businesses.” “Employers and HR departments simply don’t have enough information to attribute the days of work their staff are missing as being due to drug and alcohol use.

“With access to real-time information on absenteeism, employers can quickly identify; how often a worker is absent, how much working time has been lost, if there is a particular pattern forming, and in which area of the business absenteeism occurs most” advises Jamie Fitzsimons, Marketing Manager at Mitrefinch Workforce Management. 

Workforce time and attendance management systems specialise in recording unplanned absences and leave, producing a complete Absence Profile for an individual employee, group of employees, or department. Armed with this information management can determine how absence impacts the organisation's overall productivity and address potential issues before they get out of hand.

For more information on preventive alcohol and drug workplace programs and how they can help your business become healthier, happier and more productive visit the Australian Drug Foundation website: www.adf.org.au/programs-services/workplace-services.

New report reveals work is the primary cause of stress

Work is the biggest cause of stress in the UK, a study commissioned by mental health organisation Mind has revealed. 

The research showed that 34 per cent of those surveyed felt their job was either "very" or "quite" stressful and this was a bigger concern than financial or and health worries. 

One in five of the 2,000 people who took part in the survey said they had taken a day off sick because they could not cope with the pressure of going into work. However, 90 per cent made up a different excuse for their absence. 

Most cite excessive workload and/or long hours as the most significant causes of stress in the workplace. While the emergence of new mobile technology and the "alway-on" employee, as well as a lack of work-life balance are also common contributing factors. 

Employers can use the data collected by their workforce time management system to effectively monitor their employee’s time and attendance – analysing unpaid overtime, those who work from home, as well as absence statistics. 

Armed with this information they may be able to justify hiring additional manpower or bringing in contractors at times of increased activity, or at the very least acknowledge the effort being put in by their team - perhaps introducing some incentive or a Time in Lieu scheme for salaried staff who work overtime.

In the long run, this ultimately benefits the entire organisation as a motivated and happy workforce will lead to increased productivity, as well as reduced absence and staff turnover.

Chief executive of Mind Paul Farmer agrees, "Improving mental wellbeing in the workplace doesn't have to cost a lot. Our research shows that people whose organisations offered flexible working hours and generous annual leave said such measures supported their mental wellbeing."
 

Overtime and Absence costs Queensland Corrective Services $35m - what about your business?

Queensland Corrective Services Minister Joe Francis has raised concerns over “unacceptable” levels of sick leave, overtime and workers compensation amongst prison officers - with overtime and personal leave costing the state close to $35m last year*. 

Organisations need to establish an effective means of measuring and monitoring employee attendance and overtime, particularly across the Public Sector where they are under constant pressure to manage their wage bill more effectively.

Mitrefinch are currently assisting a number of Government and state agencies with their absence and attendance reporting needs, arming them with the information they need to optimise their workforce and eliminate costly overtime and contract labour.

With this information on hand, department heads and managers can quickly identify; how often a worker is absent, how much working time has been lost, if there is a particular pattern forming, and where absenteeism occurs the most (i.e. within a particular department, team). 

An automated Time and Attendance System is a powerful Workforce Management tool designed to accurately analyse employee attendance information and the associated costs. 

By recording unplanned absences and leave, a Time and Attendance System can generate a complete Absence Profile for an individual employee, group of employees, or department, for further analysis. As well as identifying how absence impacts the organisation's overall productivity. 

To help alleviate the problems associated with unplanned absence, in-built employee scheduling and rostering capabilities can help management to plan work schedules and shift cover according to available resources, skill sets, and pre-defined budgets. 

For more information on absence management, attendance recording and time tracking solutions contact the Mitrefinch team today.

* Source: HC Online

Employees crying sick after Anzac Day to cost Aussie Business at least $36 million

The NSW Business Chamber predicts that about 173,000 Australians will pull a "well-known and obvious scam" by taking this Friday off after the Anzac Day holiday. 

Australia celebrates Anzac Day on Thursday April 25th

"It's amazing how many people get 'sick' on a Friday after a public holiday so they can create a long weekend," CEO Stephen Cartwright said in a statement on Friday. His advice to employees who want some extra time off is to plan ahead and talk to their supervisor or manager about booking annual leave*.


In dealing with unplanned absence, it is important for organisations to establish an absenteeism policy and make all employees aware of its content. A company can also gain significant insight into their operation by examining their workforce’s attendance and absenteeism information. 

If the business is small in size they may be able to track employee absenteeism manually. For larger companies this may not be an option, therefore they need to ensure that they implement a time and attendance tracking system that can: 

• Keep an accurate count of individual employee absences 
• Tabulate all employee absenteeism totals 
• Calculate the financial impact that these absences have on the business 
• Detect patterns where absences are particularly high 
• Differentiate between various types of absences 

The Mitrefinch Time and Attendance system can report on an unlimited number of absence codes. Each code represents a type of absence such as annual leave, personal day, sick certified, sick uncertified and bereavement, amongst others.

In addition, managers can keep a check on the percentage of absenteeism by employee, site, location, department and company on a whole, and then determine if an employee is above or below a plant or department average of absenteeism – and take appropriate action. 

The Mitrefinch Time and Attendance system includes a host of other features to assist with absence management and holiday planning including Leave Slots and Self Service tools. 

Leave Slots enable you to limit the number of staff that can book leave on a particular day, ensuring you have the right staffing levels to meet customer or production demands. Web-based Self Service tools make it easy for employees to view their leave balances and book time off, while supervisors can quickly approve or deny requests. 

Continue to our website to find out more information about automated time and attendance systems and absence management. 

*Read the full article on news.com.au

Effective Easter Holiday Planning with an automated Workforce Management System

Each year, the Easter holiday period raises a number of different workforce and payroll issues for organisations, representing a demanding time for HR and Payroll professionals across the country. 

Happy Easter from the team at Mitrefinch!

Common issues range from an increase in levels of absenteeism, a rise in the number of annual leave applications, and questions regarding the day or days that have been declared a public holiday by the respective state or territory government. 

As an employee or employer, you need to know your entitlements and obligations for public holidays during the Easter holidays. 

This year the following days are public holidays under the National Employment Standards: 

Friday 29 March 2013 (Good Friday) and Monday 1 April 2013 (Easter Monday) 
*Note: Saturday 30 March and Sunday 31 March are also public holidays in some states and territories in Australia. 

In relation to pay rates, casual employees aren’t entitled to be paid for a day off for a public holiday. Part-time and full-time employees who get the public holiday off are generally entitled to be paid their base rate of pay for the hours they would have ordinarily worked. 

Some employees are entitled to be paid a higher rate (penalty rates) when they work on a public holiday. Whether or not an employee is entitled to penalty rates depends on a number of things, including the industry and the job. 

Visit Fair Work Australia online for more detailed information. 

For Mitrefinch Time and Attendance System users we help reduce the extra pressure normally suffered by HR and Payroll professionals around the Easter holiday period with the following functionality: 

Award Interpretation: Automate all your payroll calculations, manage different pay and penalty rates associated with the holiday period, and import this information direct to payroll – reducing data entry, saving you time and reducing the potential for payroll error. 

Self Service Tools: Employees can check their Annual Leave Balances and Request Annual Leave, while Supervisors can check off anomalies and approve/reject Leave Requests via the web or a web-enabled mobile device. 

Leave Slots: Supervisors can limit the number of employees that can be off on a given day; employees cannot request Annual Leave once the limit has been reached. This feature is particularly useful in times of high demand for holidays like Easter or in the run up to and during the Christmas Break, as well as times of heightened production/activity. 

Group Absentee Profile: Allows employees to view Leave Slots and whether the allocated limit has already been reached, preventing them from generating requests for leave. Managers can also enforce minimum notice periods for absence, and set minimum or maximum length for leave. 

With all your workforce management needs automatically taken care of, all you need to do is sit back, relax and enjoy all those Hot Cross Buns and chocolate treats!

Positive relationships and better work/life balance 'key to job fulfilment'

According to a new study out of the UK, encouraging better relationships between staff and helping them strike a reasonable work/life balance could be the best workforce management techniques for employers looking to boost staff engagement and wellbeing.

The study by support charity Samaritans and insurance firm Simplyhealth, asked more than 1,400 workers to identify which aspects of their job they felt was most essential to feeling fulfilled at work.

Just under half (42 per cent) of workers felt positive relationships with their bosses and colleagues helped them to feel good at work, while 40 per cent said having a good work/life balance was key.

Receiving praise (26 per cent) and earning the trust of the boss (16 per cent) were also important factors. While just 14 per cent of workers said hitting their targets was essential for feeling good about their job, and interestingly only four per cent agreed that team activities including 'away-days' made them feel fulfilled.

Commenting on the findings, Rachel Kirby Rider, Samaritans' director for fundraising and communications, said: "Samaritans understand how interacting with people is really important and so it is interesting to see that having positive relationships tops the poll of making people feel good at work”.

"Our survey results demonstrate how looking out for each other’s wellbeing and having a good work/life balance is essential."

Employers looking to help staff achieve a better balance between their work and private lives could find that investing in time and attendancesoftware, which allows for the monitoring of employee working hours, can help achieve this.

Management could use the data collected by their time and attendance system to monitor not only the contracted hours of their staff but also the extra hours that employees put in to complete projects. 

Armed with this information they may be able to justify hiring additional staff or bringing in contractors at times of increased activity, or at the very least acknowledge the effort being put in their employees - perhaps introducing a Time in Lieu scheme or incentives for those that put in the hard yards?

This could not only improve staff wellbeing but also boost productivity, suggested Mark Day, spokesperson for Simplyhealth.

"Organisations with healthy, happy employees can find they see improvements in productivity and results," he added.

There are many more benefits of using an automated time and attendance system, visit Mitrefinch online to find out more.

Festive Workforce Management: Leave and Absence Management

In Australia, the combination of Christmas, the School holidays and Summer generally means HR departments across the country are being bombarded with various requests for time off. 

Give your HR Department the gift of Employee Self Service!

How your business deals with these requests can make a big difference to your bottom line - as well as your HR team's mental wellbeing!

A Workforce Management system, with Employee Self Service functionality, empowers your staff to manage their own time and attendance in a controlled, accessible and efficient way.

Employees can view their accrued leave, associated entitlements, and request updates to their personal records without having to bother the time-poor HR department.

A web-based interface could be customised to suit the needs of your complete workforce, handling remote clocking in from desktop PCs, laptops and smart mobile phones. This would enable staff to clock in and out or on and off tasks, appointments and projects, regardless of their physical location.

In the event that department managers are on leave, they can ‘escalate’ their responsibilities regarding approving/declining holiday requests to other supervisors. This ensures that any holiday-related issues are resolved without delay.

Absence Management functionality allows managers or supervisors to enforce minimum notice for absence, and enforce minimum or maximum length for absence – which can be particularly relevant for this time of year – as you need to ensure you have sufficient staff on hand to manage production or customer demands.  

To facilitate improved Absence Management, Mitrefinch have introduced “Leave Slots” into their Time and Attendance System (Mitrefinch TMS).

Leave Slots give managers and supervisors the ability to limit how many employees can be off on a given day or time period - averting potential staffing shortfalls and ensuring you have sufficient staff on hand during times of increased demand – like the  January Sales period for those in the retail industry.

Employee Self Service allows staff to view available Leave Slots online – they will be unable to request leave once all available Leave Slots have been allocated – hence HR won’t need to deal with multiple requests for leave availability etc... 

To find out more about Absence Management, Leave Slots and Employee Self Service visit Mitrefinch online or call 1300 884 831 (+61 2 8762 7888) and put improved Employee Time Management on your Christmas Wishlist today!

Melbourne Cup: the Race that can grind Business to a halt

With the Melbourne Cup day just a few days away, many employees across NSW are busy planning Cup day lunches and office sweep stakes.

However legal experts are advising employers to have all the right policies in place before “the race that stops a nation” to avoid getting caught up in any scandals.

Speaking to mX Sydney, Joydeep Hor, managing principal, at People + Culture Strategies, explains that it doesn't matter whether you decide to have a half-day or not: you need to set expectations for all staff so there's no disappointment or confusion come Tuesday.

“Issues have arisen in the past for some of our clients where staff assume they have the rest of the afternoon off, when in fact they are required in the office”.

He also added, "There are plenty of complications regarding the consumption of alcohol and the risk of inappropriate behaviour, the disclosure of corporate information."

The solution isn't difficult, according to Hor. Just spend some time setting guidelines for all staff about whether or not they should come back to work, if alcohol can be consumed, and any other related topics you may think of.

Despite it been a Public Holiday in Victoria, employers there have raised concerns about the tendency for workers to call in sick on the Monday beforehand - giving them an extra long weekend.

While the majority of employees take a legitimate four-day weekend by applying for leave in advance, employers have also experienced a significant increase in unplanned absences or sickies on the day.

The impact of staff taking a ‘mass sick day’ on a business is significant in terms of financial costs and lost productivity. Where possible, employers should encourage staff to use up any stockpiled leave if they are planning on taking an extra-long weekend.

In addition, there are numerous tools available to help employers better manage leave and absence.  

Leave Slots are an innovative holiday planning feature available in the latest release of Mitrefinch’s Time and Attendance System. 

This new functionality enables managers and supervisors to limit how many employees can be off on a given day or time period (e.g. the Monday before Cup Day) - averting potential staffing shortfalls and ensuring you have sufficient staff on hand to meet demand.

Employees can view available Leave Slots online and they will be unable to request leave once the limit has been reached – hence HR won’t need to deal with multiple requests from staff on what days are available etc...

In addition, Absence Profiling, allows you to see who took a sick day, when, and if any particular pattern is forming. For example, you could check back to last year and see if there was a significant spike in absence on the Monday of Cup Week – and take appropriate action.

If you happen to work in an industry where staff are required to work on Cup Day, an automated Time and Attendance Software System can also take the stress out of payroll processing – by easily calculate overtime pay and public holiday penalties, and exporting this information direct to your external payroll application. 

For more information call 1300 884 831 or email sales@mitrefinch.com.au

Read more: 

Smart Company: Cup day blues legal expert warns businesses to get their work policies in order

mX Sydney: Race that stops nation if boss OK

Is stockpiled Annual Leave an issue for your Organisation?

According to the latest Government figures, Australian workers have accumulated a staggering 129 million days of annual leave worth up to $40bn in wages*.

While this means a lot of overdue holidays, it can also represent a huge liability on the balance sheet for many organisations, and employers should take action and encourage employees to redeem accumulated annual leave as we approach the Christmas and Summer holiday season.

Interestingly, HC Online also report that a global study by travel website Expedia show that Australia is the fifth most holiday-deprived nation, and Australian workers are reluctant to take all of their leave due to the uncertain economic outlook and uncertainty over how their employer will react to their request. 

This is particularly important when you consider that, employees who don’t take annual leave can often demonstrate higher levels of depression or anxiety-related stress compared to those who do take their holidays. 

The “No Leave, No Life” campaign supported by Tourism Australia, provides organisations with helpful resources to tackle the issue of stockpiled annual leave. The campaign website features an employer toolkit with a series of modules and practical case studies to assist with implementing a successful annual leave program. 

Do you know how much annual leave your workers have accumulated?

An automated time and attendance management system can help you effectively manage leave and holiday planning processes by:

• Keeping a central repository of all employee leave records, tracking all leave types such as Holiday or Personal leave
• Calculating leave eligibility based on an employee’s hours worked and hire date
• Creating work schedules that take in account employees on leave, thus ensuring you have sufficient cover to meet customer or project demands and deadlines
• Generating real time absence management and holiday planning reports 

In addition, Employee Self Service functionality empowers your staff to check their own leave records and entitlements, and request/book leave online without having to converse with their supervisor or HR.

Want to find out more?

If you would like find out more about effective Leave Management and Holiday Planning contact Mitrefinch today on 1300 884 831 (+61 2 8762 7888) or email sales@mitrefinch.com.au

*Source: HC Online - No winners when it comes to untaken leave 

Also see our previous Blog Post “No Leave, No Life”

Looking To Free Up Valuable Time For Your HR Management Team?

For organisations of all shapes and sizes, the role of a Human Resources Executive generally encompasses many different tasks - from payroll processing, scheduling, award and entitlement calculations, absence management, not to mention keeping track of mobile and flexi workers. 

Helping HR Manage!

By introducing an automated Human Resource Management System, you can lower administrative costs while giving your HR team the time to work on more productive activities and projects. 

Here's how: 

Award Interpretation: Easily calculate base and overtime pay, weekend and public holiday penalties, as well as leave loading and shift penalties, ensuring consistent application of your business rules and compliance with workplace legislation. 

A direct interface to your external payroll application further reduces payroll administration and the potential for costly payroll errors. 

Employee Self Service functionality: enables your employees to directly view any leave accrued, requests for time-off can be requested or approved automatically. 

Employee Scheduling: Assign resources based on predefined budgets and skill sets, keeping operating costs as low as possible. In addition, ensure you have sufficient staff on board to cover the holiday period by limiting how many employees can be off on a given day or time period. Once the limit has been reached no further employees can request leave.

Absence Management: Real-time reports allow you to analyse any particular attendance trends or unplanned absences, as well as the commercial impact of schedules, overtime, absence and stockpiled leave.


Comprehensive Reporting: All of your employee data, files and correspondence are centrally stored, making the filing and retrieving of vital information quick and easy to manage. The stored information can be used to run reports on past and present data, such as training and development requirements. 

To find out how you can improve efficiency in your HR and Payroll Department contact Mitrefinch today on +61 2 9762 7888 or visit www.mitrefinch.com.au

Preparing for an Olympic Rise in Absenteeism

Aussie, Aussie, Aussie, Oi, Oi, Oi!

With the Olympics kicking off in just a few days time, HR professionals have been advised to prepare themselves for a potential increase in absenteeism. 

Think this sounds unlikely? Think again! As if absenteeism figures are anything similar to those recorded during the 2010 FIFA world cup in South Africa, organisations could see a 25% spike in unplanned absence. (Read: HC Online: “Wimbledon, Tour de France, Olympics equals spike in sickies”)

As such, planning ahead is advisable. NSW Business Chamber senior manager of public affairs Damian Kelly said managers could consider rostering staff differently in order to avoid an increase in absenteeism. “It may be the case that some employees may be able to work from home or alter their working hours.” (Read: More than half of employers to change working practices during the Olympics) 

Some businesses will also look to take advantage of the London Games by hosting team-building events and running down employee leave. 

According to Randstad, organisations may find it’s an ideal time to embrace the spirit of the sport, have fun and build employee morale through celebration and a culture of teamwork. 

“Get employees involved in a running or walking club, sweeps or provide TVs where they can have 15-minute breaks to watch highlights or replays,” suggests Paul Dundon, Managing Director of absentee management company Direct Health Solutions. 

Speaking to the Australian Financial Review, Australia Post, a sponsor of the Australian Olympic team, said it was sending some staff to London and providing TVs for other staff to watch some of the events. 

“If a major event is on, we will work with our staff to make appropriate arrangements so they can watch the event,” they said. 

Paul Nesbit from Macquarie University’s graduate school of management said managers should calculate how many staff were needed to maintain services. 

“Identify where people can take legitimate leave and encourage them to take it. Like at Christmas, some people are happy to work through and take time off during different periods,” Dr Nesbit said. 

How might an automated Time and Attendance System help?

A Time and Attendance system is a powerful Workforce Management tool for analysing employee attendance information and the associated costs.

By recording unplanned absences, holidays and paid parental leave, an automated Time and Attendance system provides you with a complete Absence Profile for an individual employee or group of employees for further analysis.

In addition, by measuring work absences an automated Time and Attendance system can identify how these absences impact the organisation's overall productivity, as well as highlighting possible trends (i.e.spike in unplanned absense levels the day after Australia Day or the UEFA Champions League Final ) – allowing you to plan ahead and be prepared next time around.

In-built employee scheduling and rostering capabilities also enable management to plan projected manpower and work schedules according to available resources, skills sets etc...

For more information please feel free to call 1300 884 831 (+61 2 8762 7888 outside Australia), email sales@mitrefinch.com.au or visit us online.

Read More: 

Australian Financial Review (AFR): “As flu hits and Games begin, get ready for more absentees” 

HC Online: “Wimbledon, Tour de France, Olympics equals spike in sickies”

With cold and flu season underway, is your business prepared for Winter Absenteeism?

With the arrival of Winter in the Southern Hemisphere, have you noticed an increase in the number of employees calling in sick?

Safeguard your business against Winter Absence

While we generally don’t get the sub zero temperatures experienced by our counterparts in the US and Europe, I'm sure i'm not the only one tempted to hit the snooze button and hide under the doona on these chilly mornings!

However, in addition to "illegimate sickies", the cooler weather also brings an increase in cases of genuine sickness, like colds and flus, which can directly impact a company’s bottom line.

According to research compiled by Kimberly-Clark Professional:

• It is estimated that the flu impairs a workers performance by between 20 and 40%
• On average 6.5 working days of productivity are lost per employee annually
• 10% of all illness related absenteeism is due to the flu

This unplanned absenteeism and drop in productivity, is a major concern for many organisations and employers must consider both the direct and indirect costs incurred when an employee is absent.

Organisations need to be proactive and plan in advance to safeguard their business from the effects of Winter Absenteeism.

Steps you can take to combat Winter Absence

If you can’t measure it, it’s pretty hard to manage it – as a first step, businesses need to establish an effective means of measuring and monitoring employee absence.

By effectively measuring absence and sickness in the workplace management can easily identify:

• How often a worker is absent
• How much working time has been lost
• If there is any particular pattern forming (i.e. a particular worker regularly calls in sick on a Friday morning)
• and Where absenteeism occurs the most (i.e. within a particular department, team)

Armed with this valuable information, management can assess the extent of their absenteeism issues and decide on the best means of tackling the problem.

How might an automated Time and Attendance System help?

A Time and Attendance system is a powerful Workforce Management tool for analysing employee attendance information and the associated costs.

By recording unplanned absences, holidays and paid parental leave, an automated Time and Attendance system provides you with a complete AbsenceProfile for an individual employee or group of employees for further analysis.

In addition, by measuring work absences an automated Time and Attendancesystem can identify how these absences impact the organisation's overall productivity, as well as identifying potential problem areas – allowing management to address any issues before they get out of hand.

In-built employee scheduling and rostering capabilities also enable management to plan projected manpower and work schedules according to available resources, skills sets etc...

For more information please feel free to call 1300 884 831 (+61 2 8762 7888 outside Australia), email sales@mitrefinch.com.au or visit us online.

Also see: Safeguard your organisation from Absenteeism Spike via the Australian Payroll Association website

Do falling staff sickness levels signal rise in presenteeism?

In the UK, employees are now taking fewer sick days off work than at any time since records began, new figures from the Office for National Statistics (ONS) have revealed.

However, while absenteeism rates appear to be falling, experts have warned that this could be creating another workforce management problem for employers - a rise in presenteeism – where staff come in to work even when they in ill health, which can ultimately affect their own and their organisation's performance. 

In Australia, the latest estimates put the price of absenteeism at $6bn annually, while the cost of presenteeism could be as high as $34bn, according to a new report by Medibank.

"Sickness absence is in the spotlight because it is something management can measure, putting individual managers under pressure to reduce the level of absenteeism among staff - but it leads to increased presenteeism, especially during a recession," Ksenia Zheltoukhova, a spokesperson for the Work Foundation, told the UK’s Guardian newspaper.

“Employers have the ability to reduce presenteeism rates, thereby improving productivity and, in the long-term, generate a positive impact on their business bottom line,” Dr Matthew Cullen from Medibank Health Solutions said. 

As such, to minimise negative effects to businesses, employers should take steps to make staff feel comfortable about taking time off when they are ill as part of their absence management strategies.

Medibank advise that investments need to be made in the health of staff, so that employers can reduce presenteeism rates, productivity and, in the long term, generate an overall positive impact on business.

For more info see “Time to get serious about presenteeism, it’s costing you $34bn” on HC Online.

Feeling the worse for wear after Anzac Day?

Receive any unconvincing sick calls this morning? Tempted to chuck a sickie yourself?

While Anzac Day is a day off for many Australians to celebrate the national holiday and raise a glass to those who serve, Thursday is unfortunately a normal working day, and employees are expected to show up to work ready for action.

Sounds good in theory, but when a public holiday falls in the middle of the week, it deosn't take an expert to predict there will generally be an increase in people not turning up for work.

However, chucking a ‘sickie’ the day after a public holiday fools no one, and does not go unnoticed by employers or colleagues – which can prove damaging to your professional reputation.

In addition, as the NSW Business Chamber advise, the impact of staff taking a ‘mass sick day’ can significantly harm a business, both in terms of financial costs and lost productivity. 

Employees who do plan on extending a mid week day off into an extra-long weekend are urged to use their annual leave or talk to their employers to come up with alternative arrangements. 

With an automated Time and Attendance Software System, Absence Profiling and Reporting, allows you to see who took a sick day, when, and if any particular pattern is forming. For example, you could check back to last year and see if there was a spike in sick days taken the day after Anzac Day or other popular public holidays – and take appropriate action. 

If you happen to work in an industry where staff are required to work on public holidays, an automated Time and Attendance Software System can also take the stress out of payroll processing – by easily calculating overtime pay and public holiday penalties, and exporting this information direct to your external payroll application. 

Leave Slots are an innovative holiday planning feature now available in the latest release of Mitrefinch’s Time Management System. 

This new functionality enables managers and supervisors to limit how many employees can be off on a given day or time period e.g. the Thursday after Anzac Day - averting potential staffing shortfalls and ensuring you have sufficient staff on hand to meet demand. 

Employees can view available Leave Slots online and they will be unable to request leave once the limit has been reached – hence HR won’t need to deal with multiple requests from staff on what days are available etc... 

If you don’t have an automated Time and Attendance Software System, maybe it’s something you need to plan on putting in place now to be ready for next year!

For more information contact Mitrefinch on +61 2 8762 7888, email sales@mitrefinch.com.au or visit us online