Tuesday, December 18, 2012

Festive Workforce Management: Leave and Absence Management

In Australia, the combination of Christmas, the School holidays and Summer generally means HR departments across the country are being bombarded with various requests for time off. 
Give your HR Department the gift of Employee Self Service!

How your business deals with these requests can make a big difference to your bottom line - as well as your HR team's mental wellbeing!

A Workforce Management system, with Employee Self Service functionality, empowers your staff to manage their own time and attendance in a controlled, accessible and efficient way.

Employees can view their accrued leave, associated entitlements, and request updates to their personal records without having to bother the time-poor HR department.

A web-based interface could be customised to suit the needs of your complete workforce, handling remote clocking in from desktop PCs, laptops and smart mobile phones. This would enable staff to clock in and out or on and off tasks, appointments and projects, regardless of their physical location.

In the event that department managers are on leave, they can ‘escalate’ their responsibilities regarding approving/declining holiday requests to other supervisors. This ensures that any holiday-related issues are resolved without delay.

Absence Management functionality allows managers or supervisors to enforce minimum notice for absence, and enforce minimum or maximum length for absence – which can be particularly relevant for this time of year – as you need to ensure you have sufficient staff on hand to manage production or customer demands.  

To facilitate improved Absence Management, Mitrefinch have introduced “Leave Slots” into their Time and Attendance System (Mitrefinch TMS).

Leave Slots give managers and supervisors the ability to limit how many employees can be off on a given day or time period - averting potential staffing shortfalls and ensuring you have sufficient staff on hand during times of increased demand – like the  January Sales period for those in the retail industry.

Employee Self Service allows staff to view available Leave Slots online – they will be unable to request leave once all available Leave Slots have been allocated – hence HR won’t need to deal with multiple requests for leave availability etc... 

To find out more about Absence Management, Leave Slots and Employee Self Service visit Mitrefinch online or call 1300 884 831 (+61 2 8762 7888) and put improved Employee Time Management on your Christmas Wishlist today!

Sunday, December 16, 2012

Festive Workforce Management: Managing Public Holidays

While Christmas is generally regarded as a holiday for most, there are a number of industries that will require staff to work across some or all of the public holidays. 

Image courtesy of Fair Work Australia

Managing public holidays and associated pay rates over the festive period can be quite confusing – in particular for organisations who operate nationally – as some Australian States and Territories adopt slightly different arrangements. For example, in South Australia, part-day public holidays have been declared from 7pm - midnight on Christmas Eve and New Year’s Eve. 

Employees also have workplace entitlements on public holidays, regardless of whether they work or not. Fair Work Australia advises that minimum wages for working on public holidays depend on a number of things, including the industry you work in and the work you do. 

Under many awards and agreements, an employee who works on a public holiday may receive a penalty rate or loading for the hours worked, be provided with time off instead of payment of penalty rates, or receive equivalent time added to their annual leave balance. 

Fair Work also advise that an employee's roster can't be changed to avoid the payment for a public holiday if the employee doesn't work. 

Useful Links: 
Regardless of the State or Territory you operate in, a Time and Attendance system can take the stress out of employee allowances and entitlement calculations via inbuilt Award Interpretation functionality. 

Award Interpretation enables you to easily calculate base and overtime pay, weekend and public holiday penalties, as well as leave loading and shift penalties, ensuring consistent application of your business rules. A direct interface to your external payroll application further reduces payroll administration and the potential for costly payroll errors. 

Current Mitrefinch TMS users can easily configure their Time Management System (TMS) to process Public Holidays – for assistance contact Mitrefinch Support

If you are still processing your payroll manually and would like to put improved Workforce Management and automated Award Interpretation on your Christmas Wish List contact us via email (sales@mitrefinch.co.au) or call +61 2 8762 7888.

Sunday, December 9, 2012

Festive Workforce Management: Managing your Casuals

Hasn't December just crept up on us once again! But alas before we can kick back and enjoy the festive season many of us are already feeling the effects of increased pressure as we count down to the holidays.
If you work in Operations or HR you are more than likely facing numerous scheduling and rostering challenges, while trying to manage multiple requests for annual leave, in addition to a possible increase in unplanned absence (with some staff possibly chucking a suspicious sickie to get some last minute Christmas shopping out of the way or recover from the staff party!)
Meanwhile, our friends in the Pay office will be busy calculating award entitlements, and allowing for the various public holidays and penalty rates (which can differ from state to state) - ensuring we all get paid correctly, and in time to spend it just as quick!

Our next three blog posts will look at different festive-related workforce scenarios and how an effective Workforce Management System might provide a hassle free run up to the holidays!
First up....Managing Casuals

Similar to Santa and his elves, many organisations (particularly in Retail and Hospitability) rely heavily on casuals to provide the extra manpower required to operate effectively over the holiday period.

A casual workforce needs to be closely monitored to ensure they are serving their purpose. If they are consistently late, taking long breaks or failing to come into work, you run the risk of having to pay your permanent employees or contract staff overtime to cover particular shifts.

Within a Workforce Management System, time and attendance tracking provides supervisors with a real-time report on a casual workers working time. In addition, when linked with project information or cost centres you can easily identify how they are performing against specific tasks, and address any issues before productivity is affected.

Scheduling or rostering capabilities allow you to create groups or pools of available workers to help with scheduling multiple sites, departments or stores. Casuals or agency staff can nominate themselves as being available to work for certain times of the week, and can be rostered on accordingly by supervisors to assist with filling positions or vacant shifts.

Mobile messaging functionality can send an automated SMS text message direct to the employee so they are aware that they have been included in the shift. Likewise if a shift becomes available a SMS message can be sent out to the entire group to see if anyone is available to work.

I bet you can feel your festive headache easing already!

If you’d like to find out more about how Workforce Management tools like Employee Time and Attendance, Labour Tracking and Rostering can help you manage your casual workforce visit Mitrefinch online or call us on 1300 884 831 (+61 2 8762 7888 if outside Australia)

Tuesday, November 20, 2012

Suffering from overworkitis? Take a dose of "Go Home on Time" today!

Do you struggle to clock off on time? Never enough hours in the day to do all the things you want to do? Does having a Smart Phone mean you are always connected to the office?

 
New research by The Australia Institute in the lead up to “Go Home On Time Day” has found that, 6.8 million Australians' personal time is interrupted by work phone calls or emails, 2.2 million don't know what time they will be heading home from work when they leave the house in the morning, and 4.8 million find it hard to take their annual leave at a time that suits them. 

Now in its fourth year, “Go Home On Time Day” (November 21) is an initiative of The Australia Institute and its aim is to show employers and their staff that life doesn’t need to revolve around work. 

The day was originally conceived as a light-hearted way to start a serious conversation about the impact of poor work/life balance on our health, relationships and workplaces – and needless to say the team here at Mitrefinch are keen supporters!

The negative impact working excessive hours can have on an employee’s mental wellbeing are well documented. Just a couple of months ago, we reported on a UK study that found working 11-hour days on a regular basis can more than double a worker’s risk of depression compared to those who typically work an eight hour day – Read the "Excessive Overtime may be linked to Depression" blog post.

As a provider of Workforce Management Software Systems, we are often asked about the value of having a Time and Attendance Solution when an organisation only has salaried staff on the books. 

In our opinion, if you don't monitor your employees’ working time you can’t manage it! 

By having all staff clock in/out, managers and supervisors can easily identify just how much unpaid overtime their employees are putting in and if there is a particular pattern forming - e.g. staff being forced to work overtime around the end of the month or busy trading periods. 

Armed with this information you may be able to justify hiring additional staff or bringing in contractors at times of increased activity, or at the very least acknowledge the effort being put in by your team - perhaps introducing a Time in Lieu scheme or incentives for those that put in the hard yards? 

In the long run, this ultimately benefits you as a motivated and happy workforce generally means increased productivity! 

There are many more benefits of using an automated time and attendance system, visit our website to find out more or feel free to contact us directly on +61 2 8762 7888 or sales@mitrefinch.com.au 

Also, be sure to relieve work related stress this afternoon and Go Home On Time! 

For more info on “Go Home On Time Day” and to get your workplace involved see: http://www.gohomeontimeday.org.au/

Sunday, November 11, 2012

The pitfalls of underpaying staff - what you can do to ensure it doesn't happen to you

A national service station operator has been fined for underpaying more than 200 employees, resulting in a $46,200 fine, as reported by Payroll News

The Fair Work Ombudsman (FWO) also ordered Freedom Fuels Australia to back pay a total of $191,197 to the 234 employees it underpaid between May, 2006 and July, 2009. 

Organisations need to ensure they have systems in place to accurately pay staff - or face large fines
 According to the FWO investigation, casual and part-time workers made up the majority of the underpaid workers, and the mistakes were predominantly made in the calculation of overtime rates, namely penalty rates for weekend, shift and public holiday work. 

So how can other businesses ensure they don’t make similar mistakes? 

Small to medium-sized businesses without dedicated HR staff can ensure they are better equipped to manage employees by using free employment documentation templates available through the Fair Work Ombudsman’s website. 

A series of Best Practice Guides have also been developed by the Fair Work Ombudsman to assist employers make better use of the provisions of the Fair Work Act and better understand other aspects of workplace laws. 

Businesses can also benefit by implementing a Workforce Management System, which records employee time and attendance as well as automatically calculating specific pay scales, modern awards, pay penalties and overtime rates. 

This pay information can then be imported into the organisation’s payroll system – further improving the efficiency and accuracy of the pay run. 

Real time Absence Management reports also allow management to view the Annual Leave and sick leave taken by employees to date, while Employee Self Service functionality enables staff to view accrued leave and request holidays with the click of a mouse. 

For more information download our Guide to Implementing a Time and Attendance System. Alternatively feel free to call +61 2 8762 7888 or email sales@mitrefinch.com.au to discuss in more detail. 

 Read the full article on Payroll News: http://www.austpayroll.com.au/announcements/employer-fined-for-underpaying-200-staff

Sunday, November 4, 2012

Melbourne Cup: the Race that can grind Business to a halt


With the Melbourne Cup day just a few days away, many employees across NSW are busy planning Cup day lunches and office sweep stakes.

However legal experts are advising employers to have all the right policies in place before “the race that stops a nation” to avoid getting caught up in any scandals.


Speaking to mX Sydney, Joydeep Hor, managing principal, at People + Culture Strategies, explains that it doesn't matter whether you decide to have a half-day or not: you need to set expectations for all staff so there's no disappointment or confusion come Tuesday.

“Issues have arisen in the past for some of our clients where staff assume they have the rest of the afternoon off, when in fact they are required in the office”.

He also added, "There are plenty of complications regarding the consumption of alcohol and the risk of inappropriate behaviour, the disclosure of corporate information."

The solution isn't difficult, according to Hor. Just spend some time setting guidelines for all staff about whether or not they should come back to work, if alcohol can be consumed, and any other related topics you may think of.

Despite it been a Public Holiday in Victoria, employers there have raised concerns about the tendency for workers to call in sick on the Monday beforehand - giving them an extra long weekend.

While the majority of employees take a legitimate four-day weekend by applying for leave in advance, employers have also experienced a significant increase in unplanned absences or sickies on the day.

The impact of staff taking a ‘mass sick day’ on a business is significant in terms of financial costs and lost productivity. Where possible, employers should encourage staff to use up any stockpiled leave if they are planning on taking an extra-long weekend.

In addition, there are numerous tools available to help employers better manage leave and absence.  

Leave Slots are an innovative holiday planning feature available in the latest release of Mitrefinch’s Time and Attendance System

This new functionality enables managers and supervisors to limit how many employees can be off on a given day or time period (e.g. the Monday before Cup Day) - averting potential staffing shortfalls and ensuring you have sufficient staff on hand to meet demand.

Employees can view available Leave Slots online and they will be unable to request leave once the limit has been reached – hence HR won’t need to deal with multiple requests from staff on what days are available etc...

In addition, Absence Profiling, allows you to see who took a sick day, when, and if any particular pattern is forming. For example, you could check back to last year and see if there was a significant spike in absence on the Monday of Cup Week – and take appropriate action.

If you happen to work in an industry where staff are required to work on Cup Day, an automated Time and Attendance Software System can also take the stress out of payroll processing – by easily calculate overtime pay and public holiday penalties, and exporting this information direct to your external payroll application. 

For more information call 1300 884 831 or email sales@mitrefinch.com.au

Read more: 


Tuesday, October 30, 2012

Is stockpiled Annual Leave an issue for your Organisation?


According to the latest Government figures, Australian workers have accumulated a staggering 129 million days of annual leave worth up to $40bn in wages*.

While this means a lot of overdue holidays, it can also represent a huge liability on the balance sheet for many organisations, and employers should take action and encourage employees to redeem accumulated annual leave as we approach the Christmas and Summer holiday season.


Interestingly, HC Online also report that a global study by travel website Expedia show that Australia is the fifth most holiday-deprived nation, and Australian workers are reluctant to take all of their leave due to the uncertain economic outlook and uncertainty over how their employer will react to their request. 

This is particularly important when you consider that, employees who don’t take annual leave can often demonstrate higher levels of depression or anxiety-related stress compared to those who do take their holidays. 

The “No Leave, No Life” campaign supported by Tourism Australia, provides organisations with helpful resources to tackle the issue of stockpiled annual leave. The campaign website features an employer toolkit with a series of modules and practical case studies to assist with implementing a successful annual leave program. 

Do you know how much annual leave your workers have accumulated?

An automated time and attendance management system can help you effectively manage leave and holiday planning processes by:

  • Keeping a central repository of all employee leave records, tracking all leave types such as Holiday or Personal leave
  • Calculating leave eligibility based on an employee’s hours worked and hire date
  • Creating work schedules that take in account employees on leave, thus ensuring you have sufficient cover to meet customer or project demands and deadlines
  • Generating real time absence management and holiday planning reports 

In addition, Employee Self Service functionality empowers your staff to check their own leave records and entitlements, and request/book leave online without having to converse with their supervisor or HR.

Want to find out more?

If you would like find out more about effective Leave Management and Holiday Planning contact Mitrefinch today on 1300 884 831 (+61 2 8762 7888) or email sales@mitrefinch.com.au


Also see our previous Blog Post “No Leave, No Life”

Tuesday, October 16, 2012

Australian Businesses failing to fully embrace flexible and mobile working practices

While the economic advantages of having flexible work options are widely recognised, new research has found that 85% of companies do not have an organisation-wide work from home policy, reports HC Online

84% of companies either never let employees work from home at all or do so only on an individual basis (67%)
The research study by recruiters Robert Half found that despite the obvious benefits of work-from-home initiatives, such as boosting staff morale and productivity, as well as reducing employee turnover, the majority of Australian companies are still not embracing a remote workforce.

The main roadblocks citied were trust, security of information and access to technology. 

Key statistics from the report included: 
• 85% of HR directors* agreed that non-financial benefits, including flexible time, have a positive impact on staff retention 
• 83% of HR leaders said that they find it more challenging to manage remote workers compared to workers on site and only 58% said that remote working policies were in place • One in three (30%) of HR decision-makers said they are actively planning to implement a flexible work scheme to improve staff engagement in the next twelve months 
• 84% of companies either never let employees work from home at all, or do so only on an individual basis (67%) 

Andrew Morris, director of Robert Half acknowledges that, companies are right to have a certain healthy paranoia about remote working, but that paranoia is best addressed through good technology and tight internal policies. 

Flexible time and remote work can be powerful motivators and may result in significant morale, retention and productivity improvements. But a flexible work policy needs careful implementation and close supervision to be effective,” he added. 

Writing for the Huffington Post, Claire Morley-Jones, managing director at HR180 ltd, advises that helping employees achieve a good work life balance is a sensible workforce management strategy, bringing benefits for both businesses and staff. 

She added, offering flexible working opportunities is an essential part of creating a good work life balance and helps staff fit work around their personal commitments, such as looking after their children. 

"Flexible working should be a culture and something that is available to all, whether they want to use it to undertake further study, pursue a hobby or spend time with their families at sports days etc." 

Investing in staff scheduling and mobile workforce management software can make it easier for firms to implement flexible working practices, allowing them to keep track of employees' working hours whether they are in the office or working remotely. 

For more information on mobile workforce management technologies visit Mitrefinch online 

*201 HR directors across a broad range of industries in Australia were surveyed 

Source: HC Online

Tuesday, October 9, 2012

Mobile Working and the Anywhere Employee

A new survey has revealed that Australians are more reliant on their mobile devices than ever before, using them to get more work done out of normal office hours. However, experts have warned this addiction is coming at a price, impacting on personal relationships and health. 

The Good Technology study found: 
  • 88% of respondents admit to working outside of regular hours on their mobile device
  • 39% said they need to use their mobile device outside of regular hours to keep on top of their workload, while only 4% said it was to impress their boss
  • 20% admit to taking work calls or answering emails on a family day out  
Commenting on the results Jim Watson, vice president and corporate general manager at Good Technology APAC, said: “We are truly living in the connected age as mobile devices like phones and tablets become indispensible tools to manage our professional and personal lives.”

“As our reliance on mobility continues to grow, there will be an increased need for companies and individuals to manage this more effectively. For example, ensuring that sensitive company information is kept secure, while still giving employees the freedom to use their mobile devices the way they want to be productive and connected in both their professional and personal lives.”

This correlates with another recent study by Siemens who believe that this trend has help create the 'anywhere employee' - who can use modern technology to work from multiple locations - replacing the traditional office-based worker. 

In the past, staff would have had difficulty managing different platforms - such as email, mobile, landline and social media - outside of the office, whereas modern flexible and collaborative tools, as well as cloud computing technology now mean this can be done seamlessly and irrespective of location. 

However, Watson stresses that, “it is important for workers to feel in control and not let their mobile rule them. The technology exists to enhance productivity and enable greater flexibility between work and personal life - not cause us to work all the time. Mobility has ‘unchained us’ from the office so that we can all be productive and connect from anywhere, anytime—whether that’s at home, in the office, while waiting for your coffee at the shop or taking in a child’s cricket game. The idea is to be able to enjoy more of life by being mobile.” 

To maintain a healthy balance, employers should regularly check with staff about their workload and whether they’re workingfrom home, as well as advising them on healthy use of mobile devices.

A web-based time and attendance system can assist employers in effectively managing and tracking their mobile or remote workforce.

A web-based time and attendance system also facilitates real-time project tracking, providing accurate analysis of employee activity anytime, anywhere – increasing efficiency and ensuring that labour-related costs are genuine.

With an online time and attendance system, staff can remotely clock in and out of tasks, appointments and projects via desktop PCs, laptops, notebooks and the latest communications devices and smart phones. They can also view their holiday entitlements, apply for leave, and request updates to their personal records without having to converse with HR staff. 
 
For more information on how a web-based time and attendance system could help you embrace mobile/remote working contact Mitrefinch today on 1300 884 831 (+61 2 8762 7888) or visit www.mitrefinch.com.au

Source: HC Online

Wednesday, October 3, 2012

Looking To Free Up Valuable Time For Your HR Management Team?

For organisations of all shapes and sizes, the role of a Human Resources Executive generally encompasses many different tasks - from payroll processing, scheduling, award and entitlement calculations, absence management, not to mention keeping track of mobile and flexi workers. 

Helping HR Manage!
By introducing an automated Human Resource Management System, you can lower administrative costs while giving your HR team the time to work on more productive activities and projects. 

Here's how: 

Award Interpretation: Easily calculate base and overtime pay, weekend and public holiday penalties, as well as leave loading and shift penalties, ensuring consistent application of your business rules and compliance with workplace legislation. 

A direct interface to your external payroll application further reduces payroll administration and the potential for costly payroll errors. 

Employee Self Service functionality: enables your employees to directly view any leave accrued, requests for time-off can be requested or approved automatically. 

Employee Scheduling: Assign resources based on predefined budgets and skill sets, keeping operating costs as low as possible. In addition, ensure you have sufficient staff on board to cover the holiday period by limiting how many employees can be off on a given day or time period. Once the limit has been reached no further employees can request leave.

Absence Management: Real-time reports allow you to analyse any particular attendance trends or unplanned absences, as well as the commercial impact of schedules, overtime, absence and stockpiled leave.


Comprehensive Reporting: All of your employee data, files and correspondence are centrally stored, making the filing and retrieving of vital information quick and easy to manage. The stored information can be used to run reports on past and present data, such as training and development requirements. 

To find out how you can improve efficiency in your HR and Payroll Department contact Mitrefinch today on +61 2 9762 7888 or visit www.mitrefinch.com.au

Sunday, September 9, 2012

Show your Payroll People some Love this Week

Many of us don't give payroll a second thought - that is until something goes wrong somewhere and we get paid incorrectly, but for the large part all we are concerned with - is how we are going to spend it come pay day!

Regardless of company size or industry, payroll professionals are tasked with managing one of the largest costs a business has, ensuring all legislative requirements are being met and keeping up with the changes, developing processes to ensure we are paid on time and correctly, as well as providing a wealth of employee information for the business to use in effectively managing its employees.

This week, it's National Payroll Week (NPW) in NZ, which aims to raise awareness of the importance of the payroll function within a business and how those professionals in the Pay Office manage to get our wages processed on time, every pay run.


As part of the week’s festivities, the New Zealand Payroll Practitioners’ Association (NZPPA) in conjunction with HAYS, are hosting a number of free* breakfast briefing sessions throughout the week in Auckland, Wellington and Christchurch. Each session will have three speakers and morning tea available while giving attendees the opportunity to network with industry peers. 

In addition, NZPPA are distributing posters and postcards which promote the payroll profession to organizations all over New Zealand, they are also running a “Best Payroll Team” photo competition with $500 in prize money on offer. 

Organisations are encouraged to get involved in NPW by hosting their own morning tea or lunch with the payroll team, or simply just take the time this week to drop by your Pay Office and thank your payroll person for a job well done!

For more information on National Payroll Week please visit the NZPPA website: www.nzppa.co.nz

Here at Mitrefinch we are proud sponsors of NPW. Our Time and Attendance System (Mitrefinch TMS) aims to make life in the pay office a little less stressful come pay day by  automating the transfer of hours and rates to their payroll system, ensuring compliance with entitlements, and improving overall productivity and efficiency.

*Free for NZPPA members, for non-members a $12 fee will be payable.

Monday, August 20, 2012

Increased Fatigue and Health Risks associated with Shift Work

Working irregular hours could increase the risk of developing significant health problems such as heart disease or a stroke, new research suggests. 

Publishing their work in the British Medical Journal, a team of researchers from Canada and Norway analysed data from a number of previous studies involving shift workers. 


They calculated incidences of coronary events, heart attacks and strokes across more than two million employees, and found that these events were more common in shift workers than any other group.

In total, there were 17,359 coronary events of some kind, including cardiac arrests, 6,598 heart attacks and 1,854 strokes caused by lack of blood to the brain. 


The researchers calculated that shift work is linked to a 23 per cent increase in the risk of having a heart attack, a 24 per cent rise in the risk of a coronary event and a five per cent greater chance of suffering a stroke. 

Dan Hackam, associate professor at Western University, London, Ontario in Canada and leader of the study said shift workers were more prone to sleeping and eating badly, the BBC reports. 

Shift work patterns and extended working hours can also impact on fatigue, increasing the potential for workplace Health and Safety issues. 

Ensuring that workers are given adequate time to rest between shifts, is key to managing fatigue successfully. Employers may find that carefully planned Rosters and Work Schedules can help minimise the disruption to employees' body clocks caused by working outside normal waking hours and mitigate some of the health risks associated with shift work. 

Jane White, research and information services manager at the Institution of Occupational Safety and Health, told BBC News: "Avoiding permanent night shifts, limiting shifts to a maximum of 12 hours and ensuring workers have a minimum of two full nights' sleep between day and night shifts are simple, practical solutions that can help people to cope with shift work." 

Workplace Health and Safety Queensland advises organisations to consider the following factors when reviewing Roster design: 
  • Length of shifts - depends on physical and mental load of the work 
  • Distribution of leisure time - allow for adequate rest and recovery 
  • Regularity of shift system - allows workers to prepare for work 
  • Length of shifts worked - this can contribute to fatigue 
  • Previous hours and days worked - the effects of fatigue are cumulative, workers may have sleep debt due to the length of previous shifts 
  • Type of work being performed - pay particular attention to the level of physical and/or mental effort required 
  • Time of the day when the work is being performed - remember that disrupting the body's circadian rhythms can cause fatigue and affect performance 

An automated time management system can also assist organisations in implementing an effective Fatigue Management plan. 

By tracking and monitoring employee time and attendance data, a time management system allows you to analyse the amount of time your staff are spending at work, overtime hours, and associated productivity levels. 

Alerts can be set to notify Supervisors or HR when a particular employee is approaching their work hour limit, enabling them to adjust rosters and shifts accordingly. 

A time management system also automates compliance with current workplace legislation and modern awards, as well as any organisation-specific work rules, and can easily accommodate any new changes. 

This ensures that employees are only permitted to work if they satisfy all the associated rules, providing you with ‘peace of mind’ that they are alert to perform their duties in a safe manner. 

In addition, by automating annual reporting and maintaining a complete audit trail, a time management system ensures you have all the required information to hand in the unfortunate event of an accident and subsequent legal action. 

For more information on how an automated time management system can assist with effective fatigue management contact Mitrefinch today on 1300 884 831 (+61 2 8672 7888 outside Australia), email sales@mitrefinch.com.au or visit us online.

Wednesday, July 25, 2012

Stress Down this Friday

During the course of our working week, most of us experience some degree of work-related stress - be it pulling together a report together for the CEO, responding to a large tender, dealing with an irrate client, or having to tolerate an intolerable colleague!


The effects of stress can not only lead to lost days, but also a less productive workforce, and poor decision-making, nevermind the negative effects on employee health and wellbeing.

Only this week, a Women's Health Study found that women under a lot of stress at work are almost 40% more likely to have a cardiovascular event – which is quite alarming!

While WorkCover’s 2011-2015 Occupational Disease and Wellbeing Strategy, also found that the number of claims for occupational diseases in NSW is increasing – with more than 17,000 claims for mental disorders such as work-related stress, anxiety and depression between 2007 and 2010. 

In a bid to encourage employees to reduce stress levels at work, this Friday (July 27) is Stress Down Day, an initiative that aims to raise awareness and funds for Lifeline.

Everyday, Lifeline receives 1,250 calls from Australians in need of support. Sadly up to 50 of these calls are from people at high risk of suicide.

As part of Stress Down Day, organisations are encouraged to let employees take time out from their busy day to have fun, stress less and feel better  -  be it by wearing Stress Down slippers all day, going to work in pyjamas, or organising a stress free morning tea.

Some organisations have gone a step further and encourage "wind-downing" for their staff every Friday. Take for example, Kellogg’s Australia, where employees enjoy a 4½ day week, and head home at 1pm every Friday. “They get home to their families and get their shopping done. It is part of our culture,” HR director Michelle Bakar said.

HC Online advise that Friday perks needn’t be a costly exercise. Here are some benefits and perks that cost very little but may work for you and your team:   

Casual dress
Inviting employees to dress casually on Fridays has two major benefits. Firstly, employees who are heading out socially after work appreciate the option to come to work dressed casually. Secondly, it doesn’t cost the employer a cent, and can be an easy way to drum up engagement.

Free lunch
Providing a wholesome, fresh lunch for all employees (such as fruit, yogurt, pasta, rice, vegetables etc) on Fridays, may be one way for teams to wind-down together and casually discuss how the week has been. 

Friday arvo drinks
Putting on drinks and snacks at your workplace is an easy week-to-week recognition strategy to bring teams together, and foster ties between colleagues who otherwise may not have the opportunity to chat and collaborate.

Get your organisation involved! See the Stress Down Day website for more details and resources on overcoming stress - http://www.stressdown.org.au/

Check out our other stess-related blog posts:

Excessive Overtime may be linked to Depression: 
http://mitrefinchaustralia.blogspot.com.au/2012/02/excessive-overtime-may-be-linked-to.html 

Preventable job stress costs economy $730 million annually: http://mitrefinchaustralia.blogspot.com.au/2010/10/preventable-job-stress-costs-economy.html

Sunday, July 22, 2012

Preparing for an Olympic Rise in Absenteeism

Aussie, Aussie, Aussie, Oi, Oi, Oi!

With the Olympics kicking off in just a few days time, HR professionals have been advised to prepare themselves for a potential increase in absenteeism. 


Think this sounds unlikely? Think again! As if absenteeism figures are anything similar to those recorded during the 2010 FIFA world cup in South Africa, organisations could see a 25% spike in unplanned absence. (Read: HC Online: “Wimbledon, Tour de France, Olympics equals spike in sickies”)

As such, planning ahead is advisable. NSW Business Chamber senior manager of public affairs Damian Kelly said managers could consider rostering staff differently in order to avoid an increase in absenteeism. “It may be the case that some employees may be able to work from home or alter their working hours.” (Read: More than half of employers to change working practices during the Olympics

Some businesses will also look to take advantage of the London Games by hosting team-building events and running down employee leave. 

According to Randstad, organisations may find it’s an ideal time to embrace the spirit of the sport, have fun and build employee morale through celebration and a culture of teamwork. 

“Get employees involved in a running or walking club, sweeps or provide TVs where they can have 15-minute breaks to watch highlights or replays,” suggests Paul Dundon, Managing Director of absentee management company Direct Health Solutions. 

Speaking to the Australian Financial Review, Australia Post, a sponsor of the Australian Olympic team, said it was sending some staff to London and providing TVs for other staff to watch some of the events. 

“If a major event is on, we will work with our staff to make appropriate arrangements so they can watch the event,” they said. 

Paul Nesbit from Macquarie University’s graduate school of management said managers should calculate how many staff were needed to maintain services. 

“Identify where people can take legitimate leave and encourage them to take it. Like at Christmas, some people are happy to work through and take time off during different periods,” Dr Nesbit said. 

How might an automated Time and Attendance System help?

A Time and Attendance system is a powerful Workforce Management tool for analysing employee attendance information and the associated costs.

By recording unplanned absences, holidays and paid parental leave, an automated Time and Attendance system provides you with a complete Absence Profile for an individual employee or group of employees for further analysis.

In addition, by measuring work absences an automated Time and Attendance system can identify how these absences impact the organisation's overall productivity, as well as highlighting possible trends (i.e.spike in unplanned absense levels the day after Australia Day or the UEFA Champions League Final ) – allowing you to plan ahead and be prepared next time around.

In-built employee scheduling and rostering capabilities also enable management to plan projected manpower and work schedules according to available resources, skills sets etc...

For more information please feel free to call 1300 884 831 (+61 2 8762 7888 outside Australia), email sales@mitrefinch.com.au or visit us online.

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